Frequently Asked Questions

Your first session is an initial assessment where we'll get to know you, understand your concerns, and discuss your goals. It's a collaborative conversation — no pressure, and everything is confidential. We'll create a personalized treatment plan together.

Standard therapy sessions are 45-50 minutes. Initial assessments may run slightly longer to ensure we have a thorough understanding of your needs. Couples and family sessions may also be extended upon request.

Most clients begin with weekly sessions, which helps build momentum and maintain continuity. As you progress, we may adjust to bi-weekly or monthly sessions. We'll work together to find the right frequency for you.

Yes! We are a fully bilingual practice. Our founder, Claudia Christina Soddano, is fluent in English and Spanish and provides culturally sensitive care in both languages. All services are available in Spanish.

Absolutely. Confidentiality is a cornerstone of our practice. What you share stays between you and your therapist, with very limited exceptions required by law (imminent danger to self or others, child/elder abuse, or court order).

We accept Aetna, BlueCross BlueShield, Cigna, MVP Health Care, Optum, Oscar Health, Oxford, and UnitedHealthcare. We also partner with Headway for simplified billing.

Self-pay rates are $150/session for individual therapy and $250/session for couples & family therapy. We accept cash, Visa, Mastercard, Venmo, and Zelle. For out-of-network plans, we provide super bills for reimbursement.

A super bill is a detailed receipt that you can submit to your insurance company for potential reimbursement of out-of-network therapy costs. We provide these automatically upon request.

Yes! We offer a complimentary 15-minute phone consultation for every prospective client. It's your chance to tell us about your needs, ask questions, and see if we're the right fit — no obligation.

No special app needed. You'll receive a secure link via email. Click the link at your session time with a stable internet connection and a private space. It's secure, HIPAA-compliant, and works on any device.

Research consistently shows that telehealth therapy is equally effective as in-person sessions for most conditions. Many clients find it even more convenient, as it eliminates travel time and allows therapy from the comfort of home.

These are comprehensive clinical assessments that document the psychological impact of experiences relevant to immigration cases, including asylum, extreme hardship waivers, and VAWA. Our evaluator is trained through PHR and Columbia CHRIA.

Yes, we collaborate with attorneys throughout the Tri-State area. We can provide reports tailored to your case requirements and are available to communicate with your legal team as needed.

Yes, evaluations can be conducted entirely in Spanish (or English). Reports can also be prepared in both languages as needed by your attorney.